FAQ | My Site

Can I exchange items online?

Items purchased online can be refunded through our online process. Visit our Returns & Exchanges page to begin your return!app settings and press "Manage Questions" button.

What payment methods we use?

Jazzy Jewels accepts payment via Credit Card and PayPal. For further information on how PayPal works please visit their website.

Can I cancel my order?

Our team cannot guarantee amendments or cancellations to your order, however if you have just placed your order you can contact our Support Team via our email and we will assist as best we can.

How can I best take care of my items?

Our fashion jewellery ranges are made of alloy and then plated for colour. We advise you not to wear your fashion jewellery in water, when using cleaning products, lotions or perfumes. These chemicals can cause tarnishing.